> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chatbridge.algosmiths.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get a ticket pipeline



## OpenAPI

````yaml /openapi.json get /api/v1/ticket-pipelines/{id}/
openapi: 3.0.3
info:
  title: ChatBridge Public API
  version: 1.0.0
  description: >-
    Customer-facing REST API for ChatBridge — contacts, conversations, messages,
    templates, team, catalogue, tickets, and WhatsApp Flows. Authenticate with a
    workspace API key: `Authorization: Bearer cb_...`. See
    https://github.com/algosmiths/whatschat/blob/main/public_api.md for the full
    scope/versioning reference.
servers:
  - url: https://api.algosmiths.com
    description: Production
security: []
paths:
  /api/v1/ticket-pipelines/{id}/:
    get:
      tags:
        - Ticket Pipelines
      summary: Get a ticket pipeline
      operationId: getTicketPipeline
      parameters:
        - in: path
          name: id
          schema:
            type: integer
          required: true
      responses:
        '200':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/TicketPipeline'
          description: ''
      security:
        - ApiKeyAuth: []
        - tokenAuth: []
        - CookieAuth: []
components:
  schemas:
    TicketPipeline:
      type: object
      properties:
        id:
          type: integer
          readOnly: true
        name:
          type: string
          maxLength: 100
        description:
          type: string
        position:
          type: integer
          maximum: 2147483647
          minimum: 0
        is_default:
          type: boolean
        stages:
          type: array
          items:
            $ref: '#/components/schemas/TicketStage'
          readOnly: true
        created_at:
          type: string
          format: date-time
          readOnly: true
      required:
        - created_at
        - id
        - name
        - stages
    TicketStage:
      type: object
      properties:
        id:
          type: integer
          readOnly: true
        name:
          type: string
          maxLength: 100
        position:
          type: integer
          maximum: 2147483647
          minimum: 0
        color:
          type: string
          maxLength: 7
        is_terminal:
          type: boolean
        pauses_sla:
          type: boolean
        ticket_count:
          type: string
          readOnly: true
      required:
        - id
        - name
        - ticket_count
  securitySchemes:
    ApiKeyAuth:
      type: http
      scheme: bearer
      bearerFormat: cb_...
      description: >-
        Workspace API key, e.g. `Authorization: Bearer cb_live_...`. Create one
        in Settings → API Keys. See public_api.md § 3 for scopes.
    tokenAuth:
      type: apiKey
      in: header
      name: Authorization
      description: Token-based authentication with required prefix "Token"
    CookieAuth:
      type: apiKey
      in: cookie
      name: token
      description: Dashboard session cookie — internal use only, not the public contract.

````