Update conversation status/priority/tags or reassign
Conversations
Update conversation status/priority/tags or reassign
PATCH-only — status/priority/tags and reassignment share one scope (chat.assign, see public_api.md § 6 decision 5), not split like contact.edit/contact.delete are for the contacts resource.
PATCH
Update conversation status/priority/tags or reassign
Authorizations
Workspace API key, e.g. Authorization: Bearer cb_live_.... Create one in Settings → API Keys. See public_api.md § 3 for scopes.
Path Parameters
Body
Maximum string length:
254Maximum string length:
255open- Openresolved- Resolvedpending- Pendingspam- Spamconverted- Converted
Available options:
open, resolved, pending, spam, converted low- Lownormal- Normalhigh- Highurgent- Urgent
Available options:
low, normal, high, urgent Response
200 - application/json
Maximum string length:
254Maximum string length:
255open- Openresolved- Resolvedpending- Pendingspam- Spamconverted- Converted
Available options:
open, resolved, pending, spam, converted low- Lownormal- Normalhigh- Highurgent- Urgent
Available options:
low, normal, high, urgent 
