List tickets
Tickets
List tickets
GET
List tickets
Authorizations
Workspace API key, e.g. Authorization: Bearer cb_live_.... Create one in Settings → API Keys. See public_api.md § 3 for scopes.
Query Parameters
Response
200 - application/json
Maximum string length:
255complaint- Complaintrefund- Refunddispute- Disputebug- Bugfeature- Feature Requestreview- Reviewapproval- Approvalops- Opssales- Salesother- Other
Available options:
complaint, refund, dispute, bug, feature, review, approval, ops, sales, other sev1- Sev1 — Criticalsev2- Sev2 — Highsev3- Sev3 — Mediumsev4- Sev4 — Low
Available options:
sev1, sev2, sev3, sev4 low- Lownormal- Normalhigh- Highurgent- Urgent
Available options:
low, normal, high, urgent whatsapp- WhatsAppmanual- Manualapi- API
Available options:
whatsapp, manual, api resolved- Resolvedrefunded- Refundedrejected- Rejectedescalated_external- Escalated externally
Available options:
resolved, refunded, rejected, escalated_external 
